Cookie & Privacy policy
Introduction
At Cadenza Hospitality Services ltd ("Cadenza"), we are committed to protecting the privacy of your personal information while using our website, products or services. In this policy, Cadenza sets out how we collect and use personally identifiable information and personal data, including information that you provide to us.
You can travel through most of our site without giving us any information about yourself. Sometimes, we do need information to provide services that you request and this statement of privacy explains data collection and use in those situations. Please read the complete Cadenza privacy statement. By using our website, you consent to the collection, sharing and use of information as described here.
Collecting your Personal Information
Personal information is information that identifies you individually, such as your name, email address, company name, phone number, or other identifying information that is specific to you.
Generally, personal information is collected when you are a customer or potential customer of Cadenza (such as an eLearning course) or when you are asked to register for such items as live events, newsletters, reports, software or documentation downloads, or discussion groups. Personal information collected by Cadenza often is limited to your name, e-mail address, country, but may include other information when needed to provide a service you requested or to support your use of our products.
As a convenience to our site visitors, we may provide links to other web sites that are not governed by this privacy policy. These linked sites are not under the control of Cadenza, and we are not responsible for the protection and privacy of any information which you provide whilst visiting such sites.
Use of your Personal Information
We use your personal information for the following primary purposes:
- To make the site easier for you to use by not making you enter your personal information more than once.
- To help you quickly find services or information.
- To help us create and deliver content most relevant to you.
- To contact you to promote our products and services, as well as to alert you to product upgrades, special offers, updated information and other new services from Cadenza.
- To help us optimize our customer and partner relationship management.
- To improve your user experience with our websites, products and services.
- To operate our products and services, for example when you create a Cadenza Account.
- To help us troubleshoot any problems you might experience with our products and services.
Cadenza will not use personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorised by the individual.
We may periodically send you promotional emails or news about our company and our products which we think you may find interesting using the email address or other contact details which you have provided. To opt-out of marketing distributions at any time, please send an email requesting such to : [email protected]
Sharing your Personal Information
Cadenza will only share personal information to the extent needed to perform the uses listed above, and will take such steps as are necessary to safeguard personal information. Cadenza does not sell or rent personal information to third parties unless you have given us permission to do so.
Cadenza may disclose your personal information, without notice, to comply with legal requirements, including any regulation, in relation to legal proceedings or investigations by governmental or law enforcement agencies, including criminal investigations, or to meet tax or other reporting requirements, including to (a) comply with legal process served on Cadenza or the site; (b) protect and defend the rights or property of Cadenza, and, (c) act in urgent circumstances to protect the personal safety of users of Cadenza, its Web sites, or the public.
Security
Cadenza will employ reasonable precautions to protect personal information from loss, misuse and unauthorised access, disclosure, alteration or destruction. Such measures may include the use of password protection and restricting access to personal information to those with a legitimate purpose in receiving the information.
Employees who have access to such personal information shall be trained regarding this Policy, advised that they are responsible for fully complying with the privacy principles articulated in this Policy and instructed that violations of these principles shall result in appropriate discipline up to and including termination.
While we take reasonable precautions against possible security breaches of our Web site and records no website or Internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur.
Access
Where allowed by law, you may request access to the personal information Cadenza holds about you. You should make the request in writing and Cadenza will respond to that request in line with the laws of the Republic of Ireland. If you have a legal right of access, that right also allows you to correct, amend or delete that information when it is inaccurate.
If an individual becomes aware that the information Cadenza maintains on him or her is inaccurate, the individual may contact the individuals listed in the Contact Information section of this Policy.
There may be circumstances when Cadenza is unable to provide access to your personal information. Cadenza may also deny or restrict access for legally permissible reasons, such as situations where the information contains references to other individuals and it is not possible to separate out your personal information, or where it cannot be disclosed for legal, security, or commercial proprietary reasons. Cadenza will endeavor to advise you of any reason for denying or restricting an access request.
Children's Privacy
Cadenza does not knowingly or intentionally collect information from anyone under the age of 16, and we request that anyone under the age of 16 does not submit personal information. If we become aware that someone under the age of 16 has submitted personal information, we will delete the information from our records.
Contact Information
Inquiries or complaints regarding this Policy should be directed to David Ganly, Director, Cadenza Hospitality Services Ltd, Mayglass, Wexford, Ireland; e-mail: i[email protected].
Changes to this Statement
Cadenza reserves the right to modify or update this privacy statement at any time without notice.
Last updated: May 19, 2017