About the instructor
Course Curriculum
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1
Profiles Overview
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1.1 Course Introduction
FREE PREVIEW -
1.2 Navigating Opera (14:45)
FREE PREVIEW -
1.3 PMS Profile Types (32:01)
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1.4 Profile Search (29:50)
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2
Application Settings
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2.0 Application Settings Overview (24:46)
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2.1 Account Overview (3:29)
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2.1 Contacts (13:19)
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2.3 Future (3:36)
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2.4 History (2:59)
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2.5 IATA Company Type (6:14)
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2.6 Incognito (6:02)
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2.7 Keyword (10:26)
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2.8 Privacy (6:51)
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2.9 Profile Add-On (4:31)
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2.10 Profile Notifications (9:41)
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2.11 Profile Requests (19:15)
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2.12 Profile Revenue Buckets (9:01)
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2.13 Relationships (25:56)
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2.15 Source Profiles (13:16)
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2.16 Stats & Info (9:26)
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2.17 VIP Levels (8:39)
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2.18 Client IDs (4:56)
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2.19 Sales Info (14:21)
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2.20 Profile Attachments (10:15)
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3
Options Menu
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3.1 Changes (5:07)
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3.3 Profile Notes (19:59)
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3.4 Resync (5:32)
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3.5 Web User Account (8:33)
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3.6 Enhanced Options Menu (6:06)
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3.7 Memberships (34:23)
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4
Screen Design
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4.1 Screen Design Overview
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4.2 Screen Painting (33:47)
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4.3 Screen and Button Defaults (12:30)
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4.4 Screen Popup Blockers (6:02)
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4.5 Menu & Screen Design (5:36)
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4.6 Protected Profiles (7:21)
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4.7 Profile More Fields (4:18)
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5
Configuration
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5.1 Preferences (11:54)
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5.2 Language (15:45)
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5.3 Nationalities (7:50)
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5.4 Regions (7:25)
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5.5 Countries (12:28)
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5.6 Territories (7:27)
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5.7 States (8:21)
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5.8 Districts (4:41)
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5.9 Cities and Postal Codes (7:38)
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5.9.1 Geographical Custom Data (7:21)
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5.10 Titles and Advanced Titles (20:42)
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5.11 Communication Types (15:09)
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5.12 Address Types (13:17)
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5.13 Address Formats (13:16)
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5.14 Mailing Action Codes (4:50)
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5.15 Account Types (5:16)
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5.17 Business Segments (7:37)
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5.18 Inactive Reasons (10:38)
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5.19 Address Cleansing
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5.20 Document Scanning
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5.21 Default Confirmation Letter (9:44)
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6
Match and Merge
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6.1 Profile Merging Overview
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6.2 Manual Profile Merging (10:25)
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6.3 Advanced Manual Merging (11:22)
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6.4 Merging Prompt with Duplicate Client ID
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7
Reporting
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7.1 Standard Profile Reports
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7.2 Simple Report Writer (22:10)
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7.3 Setup an sFTP delivery method (4:57)
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7.4 Setup an Email delivery method (2:47)
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7.6 Report Scheduler (18:35)
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7.5 Sending a standard report by email (6:12)
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